Our Expertise

Transform Your Business Processes with flowworkx

 

At flowworkx, we believe in innovation and efficiency. We offer customized solutions in four key areas of expertise to transform your business and achieve sustainable growth. 

1.

Enterprise Service Management (ESM)

Optimize your business processes with streamlined service management. With expertise in ServiceNow, flowworkx helps you eliminate silos, standardize processes, and strengthen collaboration across teams. 

2.

Customer Relation Management (CRM) 

Create exceptional customer experiences and strengthen your customer relationships. We offer strategies and technologies to improve your service and communication, helping you serve your customers better and build loyal relationships. 

3.

ServiceNow GRC

Governance, Risk, and Compliance (GRC) should be an integral part of your organization’s daily operations - not just an annual exercise. In today’s complex regulatory landscape, proactive GRC is essential for resilience, trust, and competitive advantage. 

4.

Workflow Automation & AI

Enhance your workflows with intelligent automation. We provide AI-driven solutions to optimize your IT, HR, and customer processes. Our AI solutions increase productivity and enable more strategic decision-making. 

5.

IT Asset Management with ServiceNow

Traditional asset management approaches are often limited to inventory tracking and do not support strategic goals such as cost optimization, compliance and operational resilience. As a ServiceNow implementation partner, we combine in-depth platform expertise with strategic advisory.

flowworkx is your reliable and forward-thinking partner. Discover how we help transform your organization and seize growth opportunities. Contact us to find out how we can optimize your processes!  

Kompetenz

Business Process Automation (BPA)

BPA uses technology to automate complex and repetitive processes, driving efficiency, digital transformation, cost reduction, and improved service delivery.

Blog

Unlocking Value of your HR system with ServiceNow

HR-Systeme wie Workday oder SAP verwalten Daten – ServiceNow ergänzt sie um smarte Workflows und verbessert so die gesamte Employee Experience.

Kompetenz

IT Asset Management with ServiceNow

TitelStrategic, Efficient, and Trusted: We empower Organizations to Take Control of Their IT Assets with Vision, Experience, and Technology.

Kompetenz

Workflow Automation

Boost efficiency with workflow automation. Leverage ServiceNow to digitize, streamline & optimize IT, employee & customer workflows.

Blog

ServiceNow Workplace Delivery: Future-Proof Facilities

ServiceNow Workplace Delivery transforms facility management - smart, strategic, and focused on employee experience. Learn how it works now!

Produkt

ServiceNow – Automate & Optimize Workflows for Enterprises

ServiceNow streamlines IT, HR and business workflows with automation and AI. Enhance efficiency, reduce costs and drive digital transformation on a unified platform.

Produkt

Servicely: AI-Powered Enterprise Service Management for SMEs

Servicely automates IT, HR & service workflows with AI-driven ESM. Streamline processes, eliminate silos & enhance efficiency with low-code workflow automation.

Success Story

App Dev Reference

Learn how a retail company is using flowworkx to leverage the ServiceNow App Engine to automate centralized and repeatable business processes for their stores, increasing efficiency and accuracy.

Kompetenz

Customer Relation & Service Management

Customer Relation & Service Management

Success Story

Bank Reference

Financial institution replaces ITSM system with Flowworkx. Efficiency and transparency increase.

Success Story

Truck Manufacturer Reference

Read how a global truck manufacturer partnered with us to align its ServiceNow licences with actual usage and strategic priorities and achievd up to €3 Million annual savings.

Success Story

Financial Service Provider Reference

Read how a leading German financial services provider achieved faster incident resolution, greater transparency, and a more reliable ServiceNow platform with our support.

Success Story

Pharma Reference

Long-term project to streamline processes and increase productivity. Find out more here.

Success Story

Insurance Reference

Read how a Dutch insurance company was able to reduce its operating costs while providing high-quality IT services.

Kompetenz

ServiceNow GRC

We support organizations throughout their GRC journey, starting with a comprehensive assessment and the definition of an enterprise-wide risk and compliance framework.

Kompetenz

Enterprise Service Management (ESM)

Enhance efficiency with ESM. Standardizing processes, leverage AI & automation, and improving service delivery across all departments.

Übersicht

Info Hub

In-depth insights and practical contributions on relevant topics and developments relating to our projects and success stories.

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Jobs

Senior Technical Consultant ServiceNow (w/m/d)

FWX | DACH, Köln oder Home Office | Vollzeit & Festanstellung | Ab sofort

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