Managed Services

flowworkx offers 24/7 managed services for ServiceNow. Ensure smooth IT operations, expert support & secure maintenance while focusing on core business goals.

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flowworkx provides Managed Services in order to manage your ServiceNow platform and perform desired changes to the configuration or coding of the platform. flowworkx Managed Services ensures your ServiceNow platform is reliable, efficient, and future-ready. 

Core Services

Maintenance

Keeping your platform updated and running smoothly.

Development

Customizing and enhancing functionality.

Expert Advice

Providing guidance on best practices and innovative solutions.

Key Benefits

Stress-free platform management

Improved operational continuity and innovation

Cost efficiency through expertise

Advantages

Focus on Core Competencies

Businesses can concentrate on their main activities by leaving IT/ the DevOps for the ServiceNow platform to specialists.

Expert Management

The service provides 24/7 support, proactive maintenance, and robust security.

Smooth IT Operations

The goal is to ensure the IT infrastructure runs efficiently with ServiceNow.

Overall Benefit

Peace of mind and reliable IT operations.

Why choose flowworkx?

1.

Comprehensive and tailored service. 

2.

Expert knowledge of the ServiceNow platform. 

3.

Industry-specific expertise and flexible options. 

4.

Rapid support with direct access to a dedicated team.

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Service

Staffing Services

flowworkx offers temporary deployment of skilled ServiceNow specialists to support project needs or address short-term staffing gaps in ServiceNow management or DevOps teams.
Service

Consulting / Professional Services

Consulting / Professional Services
Kompetenz

Customer Relation & Service Management

Customer Relation & Service Management
Kompetenz

Enterprise Service Management (ESM)

Enhance efficiency with ESM. Standardizing processes, leverage AI & automation, and improving service delivery across all departments.
Success Story

Financial Service Provider Reference

Read how a leading German financial services provider achieved faster incident resolution, greater transparency, and a more reliable ServiceNow platform with our support.
Kompetenz

Advise: Services for measureable ServiceNow Success

flowworkx provides independent and pragmatic ServiceNow advisory that delivers measurable outcomes, clear strategy, actionable roadmaps and governance that unlocks real business value.
Produkt

Servicely: AI-Powered Enterprise Service Management for SMEs

Servicely automates IT, HR & service workflows with AI-driven ESM. Streamline processes, eliminate silos & enhance efficiency with low-code workflow automation.
Service

Custom App Development

Elevate efficiency with custom ServiceNow application development by flowworkx. Build low-code workflow apps, AI automation, and industry-specific solutions with our certified experts.
Service

Health Assessment

Optimize your ServiceNow instance with our Health Assessment service. Audit performance, security, compliance, and ROI. Certified experts deliver actionable insights. Get a free scoping call!

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Jobs

Enterprise Service Management Consultant (f/m/d)

FWX | DACH or Home Office | Full-time & Permanent employment | Available now
Blog

Unlocking Value of your HR system with ServiceNow

HR-Systeme wie Workday oder SAP verwalten Daten – ServiceNow ergänzt sie um smarte Workflows und verbessert so die gesamte Employee Experience.
Kompetenz

Business Process Automation (BPA)

BPA uses technology to automate complex and repetitive processes, driving efficiency, digital transformation, cost reduction, and improved service delivery.
Kompetenz

Implement: Turning Strategy into Sustainable Solutions

flowworkx takes a structured implementation approach designed for long-term impact, ensuring that every decision, integration, and workflow supports a scalable and maintainable ServiceNow platform.
Blog

ServiceNow Workplace Delivery: Future-Proof Facilities

ServiceNow Workplace Delivery transforms facility management - smart, strategic, and focused on employee experience. Learn how it works now!
Kompetenz

Optimize: Keeping ServiceNow Running Strong

Keep ServiceNow running strong: Optimize performance, boost stability, and turn upgrades, KPIs, and enhancements into lasting business value.
Kompetenz

IT Asset Management with ServiceNow

TitelStrategic, Efficient, and Trusted: We empower Organizations to Take Control of Their IT Assets with Vision, Experience, and Technology.
Kompetenz

Workflow Automation

Boost efficiency with workflow automation. Leverage ServiceNow to digitize, streamline & optimize IT, employee & customer workflows.

Kompetenz

ServiceNow GRC

We support organizations throughout their GRC journey, starting with a comprehensive assessment and the definition of an enterprise-wide risk and compliance framework.
Blog

Flow Designer vs. Traditional Scripting in ServiceNow

Learn when to use Flow Designer or scripting in ServiceNow to achieve better performance, scalability, and maintainable automation.
Success Story

App Dev Reference

Learn how a retail company is using flowworkx to leverage the ServiceNow App Engine to automate centralized and repeatable business processes for their stores, increasing efficiency and accuracy.

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