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Servicely

Servicely automates IT, HR & service workflows with AI-driven ESM. Streamline processes, eliminate silos & enhance efficiency with low-code workflow automation.

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Servicely is a highly configurable Enterprise Service Management (ESM) software platform. It is cloud-based and AI-powered. Servicely focuses on transforming service delivery, breaking down work barriers and data silos, and making work flow. It aims to streamline and improve service management across an entire organization, using technology and automation.  

Servicely provides tools for small and medium business organizations (SMEs) to manage service requests across various departments, including IT, HR, and customer service, and facilitate resolutions. In order to do this, it also utilizes AI and automation to streamline tasks and improve service delivery.  

Servicely is a low code/no code platform, that allows for cost-effective configurable workflow automation.  

Servicely empowers seamless workflow creation across your entire organization, this in the following area: 

More about Servicely

Servicely is supporting the following workflows:

Technology Workflows

Key components include:  

  • IT Service Management (ITSM)  

  • Vendor & Contract Management  

  • IT Asset Management (ITAM)  

  • Project Portfolio Management (PPM)  

Employee Workflows

Key components include:  

  • HR Service Delivery (HRSD)  

Customer Workflows

Key components include:  

  • Customer Service Management (CSM)  

  • Field Service Management (FSM)  

Governance, Risk and Compliance Workflows

Key components include:  

  • Security Operations (SecOps)  

  • Risk Management  

Servicely | AI-Powered Service Management

Contact us to discover how we can support your organization!

Our Professional Services team is here to turn your vision into reality.

Produkt

ServiceNow – Automate & Optimize Workflows for Enterprises

ServiceNow streamlines IT, HR and business workflows with automation and AI. Enhance efficiency, reduce costs and drive digital transformation on a unified platform.

Kompetenz

Enterprise Service Management (ESM)

Enhance efficiency with ESM. Standardizing processes, leverage AI & automation, and improving service delivery across all departments.
Kompetenz

Workflow Automation

Boost efficiency with workflow automation. Leverage ServiceNow & Servicely to digitize, streamline & optimize IT, employee & customer workflows.

Service

Custom App Development

Elevate efficiency with custom ServiceNow application development by Flowworkx. Build low-code workflow apps, AI automation, and industry-specific solutions with our certified experts.
Kompetenz

Customer Relation & Service Management

Customer Relation & Service Management
Service

Managed Service

Flowworkx offers 24/7 managed services for ServiceNow. Ensure smooth IT operations and expert support while focusing on core business.
Service

Staffing Services

Flowworkx offers temporary deployment of skilled ServiceNow specialists to support project needs or address short-term staffing gaps in ServiceNow management or DevOps teams.
Service

Consulting / Professional Services

Consulting / Professional Services
Service

Health Assessment

Optimize your ServiceNow instance with our Health Assessment service. Audit performance, security, compliance, and ROI. Certified experts deliver actionable insights. Get a free scoping call!

Success Story

App Dev Reference

Learn how a retail company is using Flowworkx to leverage the ServiceNow App Engine to automate centralized and repeatable business processes for their stores, increasing efficiency and accuracy.
Success Story

Bank Reference

Financial institution replaces ITSM system with Flowworkx. Efficiency and transparency increase.
Kompetenz

Business Process Automation (BPA)

BPA uses technology to automate complex and repetitive processes, driving efficiency, digital transformation, cost reduction, and improved service delivery.
Success Story

Pharma Reference

Long-term project to streamline processes and increase productivity. Find out more here.
Success Story

Insurance Reference

Read how a Dutch insurance company was able to reduce its operating costs while providing high-quality IT services.